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Testimonials

I contracted with Pure O2 Ltd to provide oxygen to be bled into my BiPAP machine while I was visiting the UK. I found them to be very helpful and concerned to be sure that I got the equipment and service I needed.
They delivered the equipment on time and as ordered and made arrangements for it to be returned to their offices when I left the country. I would definitely use Pure O2 Ltd again on my next trip.
Marta, USA (Eclipse Rental)

Just a word to say thanks a million for a troubless transaction in buying the AIR SEP it arrived here at approx 11.30 this morning. Wife is so pleased with it she says she is going out this afternoon for some retail therapy, now I am beginning to wonder if it was such a good idea that she should have so much freedom again .All joking aside I wish to thank all your staff for been so helpful and to thank you for the efficient way you run your business. I much appreciate all you have done and the time and interest shown by you with this transaction, Many thanks.
Kevin Doyle, Ireland (Freestyle)

I used one of you portable oxygen concentrators in Easter for my holiday to Florida, and I would like to say how amazing the concentrator was for me. It worked really well, very quiet and easy to transport.
Chelsie Jones, Portsmouth (Eclipse 3)

Amongst many matters, I was also most favourable impressed by quite obvious attitudes of genuine concern and consideration shown to the potential customer as well as the professional advice and information clearly and efficiently given or sent both in relation to particular equipment possibly to be purchased, as indeed quite generally.
Anthony D Gibbs – Horley (Visionaire)

Pure O2 are very mindful to the individual needs of our children, good advice, always go out of their way to help us and our families we deal with. Their customer service is outstanding.
Valerie Maclachlan from Make-A-Wish Foundation

Most impressed with your Company.
Mrs A Leckie – Glasgow (Freestyle)

Judith went the extra mile to be helpful!
Michael Howard – Larne (Freestyle)

We so appreciate the very friendly and helpful service that you supply – well done.
William Syratt – Poole (Freestyle)

From the first contact onwards we have been extremely impressed with the service we have received, and are finding the Airsep Freestyle very helpful with some of the symptoms of our condition. We both have ME/CFS with differing symptoms, but the oxygen treatment is certainly making life more tolerable and easier for us.
Barbara and Geoff Turner – Nantwich (Freestyle)

Very happy with the service received in Spain when machine broke down.
George Forgrie – Scotland (Eclipse 3)

ALL your staff were understanding, helpful and very friendly.
John J Weal – Peterborough (Freestyle)

Start to finish, first class Company.
G Key – Manchester (Rented Eclipse 3)

You were recommended by a friend, however, I did check with several firms and yours came out tops by a mile – Thank you.
Mrs Anne Turner – Portsmouth (Rented Freestyle)

Excellent service! You were very helpful, informative and friendly. Very much appreciated your service. Hope to come back to you next year when mother visits again!
Barbara H Donahue – Burnham (Rented Eclipse 3)

The service you provided was faultless.
Jean Metcalfe – Manchester (Rented Freestyle)

Can highly recommend you, Great service, Staff very helpful and knowledgeable, Will use again.
Thank you again for all your help and advice.
Caroline Ballard- London (Rented Eclipse 3)

Delighted all round.
Jenny Wiles – Sevenoaks (Rented Freestyle)

Excellent and caring service – Thank You.
Kenneth Rex Booth – Plymouth (Freestyle)

The representative was very good, very supportive. He told me exactly when the machine was going to arrive and it did. One of his colleagues called me after the sale to make sure all was well. It was excellent service all in all.
Mr Bains – Leicester (Eclipse)

Everything was fantastic. The representative was so helpful. I have got my life back again. I can go out with my friends, I am very happy!
Helen Barrett – Kent (Freestyle)

Very good, very quick and efficient, considering the machine came from Manchester to Gibraltar. The service was as good as it could have been.
Mr Butler – Gibraltar (Kroeber)

The representative was ever so accommodating, very efficient, very personable, a lovely chap. He was very understanding. Everything was clear and straight forward. It all went very smoothly.
Rebecca Dawkins – Southampton (Freestyle)

No problems at all. The representative was very helpful and friendly.
Anonymous – Dorset (Freestyle)

Excellent service! The representative went out of his way to explain everything. Pure O2 is a very competent company.
Christine Hatcher – Kettering (Eclipse)

Pure O2 did exactly what they said they would do!
Mr McNeil – Northampton (Eclipse)

Since having the Eclipse Portable Oxygen Concentrator I have had two weekends away. I am very pleased. It is so convenient and easy to use and it has given me so much freedom. It’s great!
Mrs Sloan – Worcester (Eclipse)

The representative was very informative. The response was quick. There was a hassle free service and the delivery was very quick too. The representative answered all the relevant questions. It was an excellent service!
Sheila O’Leary, Martin House Hospice – Wetherby (Kroeber)

We will definitely order from Pure O2 in the future. We were very happy with the service that we received.
Portland Hospital – London

First class service. So glad that I bought the machine. I am delighted. I’ve got so much freedom!
John James – Glasgow (Freestyle)

Thank you very much for a great product. It does what is says and has given me a new found freedom and courage to venture outside again. I would recommend you and your products to anyone!
Philippa Sherriffs – London (Freestyle)

The machine is a joy to have. It really is to my wife’s benefit. Thank you!
Mr Beckett – London (Freestyle)

It has changed my life completely and I was given great service when buying the machine.
George Collins – Dumfries (Eclipse)

The service was brilliant from the time the representative came down to see me to receiving the machine. It has made a big difference to my life. It’s so much easier than carrying cylinders around all the time. I’m very happy!
John Howlett – Somerset (Freestyle)

Everything is absolutely fine. The rep was brilliant. The machine is really easy to use and we are really pleased with it. It means that my husband can get out a lot more.
Mrs Sullivan – Shropshire (Freestyle)

You responded to my request very quickly. I have used the machine for going for exercise, which is great! The representative’s service was very good. The service overall was fantastic!
Peter Horwood – Swindon (Eclipse)

My Respiratory Nurse told me that by using the machine three times on holiday abroad, it will pay for itself. It will also save me money every time I go away. I didn’t realise this! The representative was excellent and it was the same when I called. I was given all the details that I required, very accurately.
Miss Black – Lanarkshire (Freestyle)

Everything is perfect! It is more efficient than I ever thought it would be. There was a very friendly atmosphere when the rep came to see me and excellent service. I am more than happy with everything.
Kevin Doyle – Manchester (Freestyle)

I bought the machine mainly for holidays but I have used it at home too and I am very happy with it. The rep was nice, companionable and very friendly. Thank you
Trevor Jones – Staffordshire (Freestyle)

It’s a wonderful machine! It arrived on time and I am very pleased with everything.
George Campbell – Walsall (Freestyle)

The representative was very helpful. He showed us how to use the machine. Delivery was excellent. I am very pleased.
Mr Brown – Luton (Freestyle)

The machine has opened up a new lease of life for me. I can go anywhere in the world now. I thought that I would be housebound but as I said, it has given me a new lease of life.
Mrs J Harker – Rawcliffe (Freestyle)

I bought the machine for home use and for flying which is great as it is compact to take on the plane. It’s great that we have been offered a device that is able to do this.
Tom Bowell – Birmingham (Eclipse)

I would like to thank you for your excellent customer care. I had a call from your competitor in the south, making all sorts of claims about how they were better than yourselves. Well, the proof was in the pudding etc, very well done! My wife is getting along very well with the Freestyle and we are sure it solves our problems whilst travelling. It is so refreshing to find good customer service in whatever field but particularly in the area of healthcare. Once again, many thanks.
Barrie Leadbeater – Scotland (Freestyle)

Hope this is of some help to you but if I can be of any more help please dont hesitate to call me and once again a huge thank you again to you and Adele you are both absolute ‘diamonds’. I will be in touch again as we are hoping to get away in September as I have some documents to sign regarding our house over there and then we will be looking at 2 or 3 trips again in 2009. Should any of your prospective clients be unsure as to how good your machines are I would gladly speak to anyone to reassure them first hand as to how good they really are. Thanks again
Gill Sunderland (Tyne & Wear) FREESTYLE

Just to let you know that the concentrator which you kindly arranged to be couriered down from Manchester arrived safely. This e-mail is to thank you for your speedy and effective response to the problem and to thank you and Adele for all your help and courtesy. We are most grateful.
Jane Sheridan (HERTS) ECLISPE

I would like to thank you for the professionalism you have shown towards all my enquiries.
Helen Jones (South Wales) FREESTYLE

Pure O2 supply our Hospice with Medical Oxygen Concentrators. They are extremely competent and their level of customer service exceeds our expectations.
Maggis Gallety - Peters & St James Hospice, East Sussex

I bought the oxygen generator on behalf of my Father, who suffers with an asbestos related illness. All I can say is delivery of the unit was excellent, three days from receipt of order, the unit itself runs smooth and quiet, and I believe he uses it for two fifteen minute spells per day at present, after which he says he feels a lot better.
Tony Woods – Southern England

I have suffered from Lupus for many years. The condition has left me in a wheel chair and I suffer with a lot of pain. I tried oxygen at an event run by PureO2 and for the first time in a long time I felt a lot brighter in myself. The usual excruciating pain I feel all over my body was alleviated for a good 2 to 3 hours. The burning sensations I feel in my muscles disappeared. I truly believe in the oxygen I used!
Susan Wilson – Warrington

The oxygen has been a little miracle in helping my mother's recovery! I am most grateful to you for the excellent service you provide, together with instant advice when it is needed. An example was your superb help when my mother's O-Box broke down, and was replaced and the old one collected the day after my call to you. It is marvellous to have someone who actually returns telephone calls promptly, with practical and sensible help. Please thank all your staff for their politeness and prompt attention, and for the support you yourself provided for me during a very stressful time - you can't ask for more!
Hilary Palmer

Thank you for the prompt delivery of the Oxygen Generator, which I received before Christmas. I am well pleased with it and will be taken this unit on holiday to leave at my house in Tenerife and may well on my return order another unit for home here. The Air Purifier which I have had running for the last two months has been great. The air in the room so fresh and I am amazed at how quiet the machine is. The technical help given by you before purchase and after has been first class and your delivery promises on time.
Ron Graham, Dorking

Thank you for your prompt service and advice. The O-Box looks great! I will be back in touch to use your services again.
Andy Hockley – London

Many thanks. He is really benefiting from the machine and finds the portability really helpful. Thanks once again
Aftab – London

Just a wee note to say thank you for all of your help in getting my mother on holiday. We cannot say thank you enough and will spread the word if anyone else needs your service. I shall be telling Prof Nicholls to keep your number for future patients wishing to travel.
Colette Catney – Northern Ireland

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